Technical Training
What We Do:
We design and deliver training - for both classroom and virtual - on technical products and services in the markets we serve.
Who We Are:
Our Technologists have experience in the design, development, installation, operation, and maintenance of sophisticated systems, with in-depth knowledge of the devices, networks, and applications that comprise these systems. We excel at making complex technical topics easy for the layman to understand.
Markets We Serve:
Digital Signage
Streaming Media
Managed Services
SaaS
Satellite Communications
Broadcast & Media
Our Methodology:
Understand Your Products and Services: Usability, Features-Advantages-Benefits (FABs), Value Proposition, Market Presence & Fit.
Develop Course Outline: Our process starts with an outline of the topics that need to be addressed in the curriculum.
Develop Curriculum: We use best practices in Instructional Design to develop an optimal curriculum that includes a balance of classroom instruction, hands-on exercises, and knowledge reinforcement elements (quizzes and discussions) developed to best advance learning and the student experience.
Student Materials: We design appropriate student materials to facilitate the learning sessions and serve as a tool for post-training knowledge transfer.
Virtual or Instructor-Led Presentation: Our instructors are available to travel for instructor-led on-site sessions or to conduct virtual learning sessions from our facilities.
Evaluation: All courses include skills testing and student evaluations to better measures learning effectiveness
Continual Improvement: We regularly modify our curriculum and materials to continually improve the learning experience and effectiveness.
Our Benefits:
Top-Level Expertise: Our trainers have deep technical knowledge in the markets we serve and are fluid in best practices for effective learning
In-Person or Virtual Sessions: Our trainers are experienced in both classroom and virtual environments.
Ability to Travel: Our trainers have conducted learning sessions for end users on six continents (and are hoping to make it to Antartica sometime soon).
Minimize Support from your Key Technical Team: As seasoned trainers and technologists, we are able to work in a method that reduces the support requirements from your key technical resources, allowing them to have more time to address other priorities.